Frequently Asked Questions

1. Are your antiques authentic?
Yes. All our pieces are carefully sourced and described as accurately as possible. We provide detailed photos and descriptions so you can buy with confidence.

2. Do your items come with provenance?
Where available, we include provenance or historical details in the description. Not all antiques come with formal documentation, but we research each item thoroughly.

3. How do you price your antiques?
Our prices reflect rarity, condition, age, and market value. We also strive to offer fair and competitive prices compared with current antique market trends.

4. Can I see an item in person before buying?
Yes — if you are local to Bath, we can arrange viewings by appointment. We also trade at selected antique markets where items may be available to view.

5. Do you ship items?
Yes. We pack each item with care to ensure it arrives safely. Shipping costs are calculated at checkout, and we offer worldwide delivery on many items.

6. What happens if an item arrives damaged?
In the rare event of damage during transit, please contact us within 48 hours with photos. We’ll arrange a refund or replacement where possible.

7. Do you accept returns?
Yes. If you change your mind, returns are accepted within 14 days of delivery, provided the item is returned in its original condition. The buyer is responsible for return postage.

8. How can I be sure the colours and condition are accurate?
We photograph items in natural light and note any imperfections in the description. Please read carefully and contact us if you’d like extra photos before purchasing.

9. Do you offer valuations or buy antiques?
We occasionally buy items and can provide informal valuations. Please contact us with details and photos of the piece you’d like us to consider.

10. How can I stay updated with new stock?
Follow us on Instagram or check back regularly — we frequently add unique finds to our collection.